LiveOrder

KDS/ODS for Clover POS

A kitchen display system built for Clover — not bolted onto it.

LiveOrder turns any screen in your restaurant into a Clover KDS or customer-facing order display. Tickets route by station, timers start the second an order fires, and every prep time, drive-thru run and remake is measured — so the numbers you argue about on Monday are actually recorded.

No card required · No hardware to buy · Cancel from the dashboard

Grill · Expo 4 open · avg 6:12
Any screen
Tablets, TVs, laptops, or the Clover KDS you already own.
Unlimited displays
Priced per location. Add grill, fry, expo and pickup for free.
Live in ~10 min
Connect Clover, map stations, open the board. That's setup.
Every minute logged
Prep, drive-thru, remakes — recorded per ticket, not guessed at.

01/What it does

Seven jobs, one board, one subscription.

Most Clover restaurants end up with a printer, a spreadsheet, a stopwatch and a whiteboard of complaints. LiveOrder replaces all four with software that already knows what was ordered and when.

01

Kitchen display system

Fired tickets appear instantly, routed to the station that cooks them. One tap bumps an item, one tap bumps the ticket, and Clover is updated in the same breath. Recall the last bump when a guest changes their mind.

Kitchen display system
02

Order display system

A customer-facing screen that shows what is preparing and what is ready, by ticket number or first name. Cuts the "is mine up yet?" traffic at the counter without adding a single step for staff.

Order display system
03

Order tracking

Dine-in, takeout, drive-thru, kiosk and online orders on one board with their channel, stage and age. Filter to a station, a channel or a server and see exactly where each ticket is sitting.

Order tracking
04

Order time tracking

Every ticket is timed from fire to bump, then broken down by item, station, hour and day. You get a real average, a real 90th percentile, and the list of tickets that blew past both.

Order time tracking
05

Drive-thru timing

Time each car through order, prep and handoff. Live lane goals on the board, daypart reports afterwards, and no lane loops or extra sensors to install.

Drive-thru timing
06

Order mistake tracking

Log a remake, void or wrong-item in two taps with a reason attached. LiveOrder groups them by item, station, shift and cause so training goes where the errors actually are.

Order mistake tracking
07

Ticket designer

Set type size, colors, modifier emphasis, grouping and alert thresholds per station. A ticket read from six feet away over a grill needs different rules than one read at expo.

Ticket designer

02/The measurement problem

Your Clover data ends at the sale. The kitchen is where the money leaks.

Clover tells you what sold, at what price, at what time. It cannot tell you that the fryer station ran four minutes behind every Friday between 6 and 8, that the chicken sandwich is remade twice as often as anything else on the menu, or that your drive-thru handoff time doubles the moment a second car stacks up.

Those are the numbers that decide whether a guest comes back. LiveOrder captures them as a side effect of the kitchen simply using the board — nobody has to remember to start a stopwatch or fill in a log.

What gets recorded automatically

  • Fire-to-bump for every ticket, and for every item inside it
  • Station dwell time — how long a ticket sat at grill vs. expo
  • Drive-thru stage times from order taken to bag handed over
  • Remakes, voids and comps with the reason and the item attached
  • Threshold breaches — every ticket that crossed your late line

It all rolls up per shift, per daypart and per location, and exports to CSV when you want to put it in front of a franchisor or an area manager.

See how order time tracking works.

6:12

A live average ticket time, updating as the shift runs — not a monthly guess.

P90

The slow tail, surfaced separately, because averages hide the tickets that lose guests.

2 taps

All it takes to log a remake with a reason, from the station that made it.

Screens per location. Grill, fry, expo, pickup, drive-thru — one flat price.

03/Ticket designer

A ticket nobody can read is a ticket nobody follows.

Stock kitchen displays give you one layout and one type size. Real kitchens do not work that way. The grill screen is read at six feet through steam; expo is read at arm's length and needs every modifier spelled out.

LiveOrder lets you build a layout per station: font scale, item grouping, how loudly modifiers and allergens shout, which channels get a color, and how many minutes before a ticket turns amber and then orange.

Explore the ticket designer
Fry station · large type Late at 7:00

Per-station layout, alert thresholds and color rules — set once, applied to every screen on that profile.

04/Who runs it

Built for Clover restaurants where the line never stops.

Quick service

Counters with a queue

Bump speed matters more than anything. Big type, station routing and a customer order display that keeps people out of the staff's way.

Drive-thru

Lanes on the clock

Stage-by-stage car timing, a live goal on the board, and daypart reports that show exactly where the lane slows down.

Pizza & wings

Long-cook menus

Route dough, oven and cut to different screens, hold tickets until the right moment, and time each stage separately.

Cafés & bakeries

Bar and kitchen split

Drinks to the bar screen, food to the kitchen, and a name-based ready board so the pickup shelf stays orderly.

Multi-location

Groups and franchises

Each location gets its own boards and profiles; owners get one view comparing prep times and accuracy across all of them.

Ghost kitchens

Many channels, one line

Third-party, kiosk and phone orders arrive on the same board with the channel marked, so nothing gets cooked twice or not at all.

05/Setup

Four steps, one coffee.

Nothing is installed on your Clover devices and nothing about your existing workflow changes. If you decide against it, you disconnect and everything goes back to how it was.

Create your LiveOrder account

Sign up and connect your Clover merchant account. LiveOrder requests read access to orders and your item catalog — nothing that can change a sale or move money.

Pick your locations

Choose which Clover locations to switch on. Multi-unit operators can add the rest later; each one keeps its own stations, profiles and reports.

Route items to stations

Map your Clover categories or labels to stations — grill, fry, bar, oven, expo. Tickets split themselves from then on, and you can change the mapping any time.

Open the board on every screen

Load the board URL on each tablet or TV, pick its profile, and you're live. Add a customer-facing order display the same way.

06/Questions

Before you sign up

More detail on hardware, plans, data and billing lives on the full FAQ.

Does LiveOrder work with my Clover POS?
Yes. LiveOrder connects to your Clover merchant account and reads orders in real time, including Register, Counter Service and Table Service plans. Orders fired from a Clover Station, Flex, Mini, Duo or from your online ordering channels all land on the same board.
Do I need to buy a Clover KDS screen?
No. LiveOrder runs in a browser, so any Android tablet, iPad, Fire tablet, laptop or TV with a cheap streaming stick becomes a kitchen display. If you already own Clover KDS hardware, LiveOrder runs on that too.
How many screens can I run?
Unlimited. Price is per location, not per screen, so adding a second grill display or an expo screen costs nothing extra.
What happens if the internet drops?
The board keeps showing every ticket already on screen and stays fully usable for bumping. Once the connection returns, bumps and timings sync back automatically, so nothing is lost.
Can the front counter and the kitchen see different things?
Yes. Each screen has its own profile: which stations it shows, which item categories it filters to, how tickets are sorted, what the alert thresholds are and which ticket layout it uses.
How long does setup take?
Most single-location restaurants are running live in under ten minutes. Connect Clover, choose a location, map item categories to stations, then open the board URL on each screen.